Shipping Policy

Shipping scope and timing

For each request, We ship eligible skincare, sun-care and body-care products to destinations accepted at checkout. Orders normally need 1–2 business days for payment review, verification and preparation; weekends and holidays are not business days. We may ask for reasonable details before acting.

To keep expectations clear, After dispatch, estimated transit is 2–4 business days. This is an estimate rather than a guarantee, because carrier networks, weather, customs, high-volume periods and events outside our control can change delivery timing. Timing can vary when outside providers are involved.

Charges, addresses and tracking

In everyday use, Free shipping applies only when it is shown at checkout. The checkout total is final for shipping charges, and customers must provide a complete, deliverable address and correct contact details before placing the order. Tracking is sent when available. Please keep the relevant order information available.

Delays, loss and damage

For this website, Report a delayed, missing, carrier-marked-delivered or damaged parcel promptly with the order number, account email, delivery details and photographs when relevant. We may coordinate a carrier review; a delivered scan does not automatically guarantee a refund or replacement, and restricted destinations or products may be unavailable. This helps us review the matter accurately.

Contact

Email: vangtrangsangmuatang@gmail.com

Mailing address: 709 E Bankhead Hwy, Mineral Wells, TX, 76067, United States

Phone: (219) 608-7221