Eligible requests
For each request, A request may be considered only when an item arrives damaged, defective, incorrect or materially different from its product description. Contact us within 30 days after delivery. This is not a change-of-mind or no-reason return policy. We may ask for reasonable details before acting.
Evidence and authorization
To keep expectations clear, Send the order number, ordering email, a clear description and photographs or video that show the issue. Do not mail anything back unless we first authorize the return and provide instructions; unauthorized parcels may not be accepted or reimbursed. Timing can vary when outside providers are involved.
Review, replacement and refund
In everyday use, We review the order record and evidence before deciding whether a replacement, refund or other resolution is appropriate. Approved refunds go to the original payment method, subject to processor timing. Replacements depend on stock and may require the original item to be returned. Please keep the relevant order information available.
Contact
Email: vangtrangsangmuatang@gmail.com
Mailing address: 709 E Bankhead Hwy, Mineral Wells, TX, 76067, United States
Phone: (219) 608-7221